cromexuscru

Financial Education Excellence

cromexuscru Logo

Privacy Policy

Your privacy matters to us. Here's how we protect your information.

Effective Date: January 15, 2025 | Last Updated: January 15, 2025
1

Information We Collect

Personal Information You Provide

When you interact with cromexuscru's investment analysis education platform, we collect information you voluntarily share with us. This happens when you sign up for our learning programs, contact us with questions, or participate in our educational activities.

  • Name and contact details (email, phone, mailing address)
  • Educational background and investment experience level
  • Learning preferences and course selections
  • Payment information for educational programs
  • Communications you send us through our contact forms or email

Information Collected Automatically

Our website automatically collects certain technical information to help us understand how people use our educational resources and improve your learning experience.

  • Device information (browser type, operating system, screen resolution)
  • Usage patterns (pages visited, time spent on content, course progress)
  • IP address and general location data
  • Cookies and similar tracking technologies

We never collect sensitive financial account information, social security numbers, or other highly personal data that isn't necessary for educational purposes.

2

How We Use Your Information

Your information helps us provide better investment education and maintain our learning community. Here's specifically how we use what you share:

Educational Services

  • Delivering course content and tracking your learning progress
  • Customizing educational materials based on your experience level
  • Providing support and answering questions about investment concepts
  • Sending course updates, educational resources, and program information

Communication and Support

  • Responding to your inquiries and providing customer support
  • Sending important updates about our services and policies
  • Notifying you about new educational opportunities that match your interests
  • Processing enrollment in our learning programs

Platform Improvement

  • Analyzing how students interact with our educational content
  • Identifying technical issues and improving website functionality
  • Developing new courses and resources based on student needs
  • Ensuring our platform remains secure and accessible
3

Information Sharing and Disclosure

We're careful about who we share your information with. Your trust is important to us, so we only share information when necessary for educational purposes or legal requirements.

Educational Partners

Sometimes we work with other educational organizations or technology providers to enhance our courses. When this happens, these partners are required to protect your information just like we do.

Service Providers

We use trusted third-party services for things like payment processing, email delivery, and website hosting. These companies can only use your information to provide services to us, not for their own purposes.

Legal Requirements

We may share information if required by law, court order, or government regulation. We'll always try to notify you first unless legally prohibited from doing so.

We never sell your personal information to advertisers or marketing companies. Your data is used solely to support your educational journey with us.

4

Your Privacy Rights

You have several rights regarding your personal information. We want you to feel in control of your data and understand your options.

Access and Correction

You can request to see what personal information we have about you and ask us to correct anything that's inaccurate. Just contact us and we'll help you review or update your information.

Data Deletion

You can ask us to delete your personal information, though we may need to keep some records for legal or educational continuity reasons. We'll explain what we can and cannot delete based on your specific situation.

Communication Preferences

You can opt out of marketing emails anytime by clicking the unsubscribe link in our messages or contacting us directly. Note that we may still need to send you important information about your courses or account.

Data Portability

If you want to transfer your information to another educational provider, we can provide your data in a commonly used format. This includes your course progress, preferences, and profile information.

5

Data Security and Storage

Protecting your information is a top priority. We use industry-standard security measures and regularly update our practices to keep your data safe.

Security Measures

  • Encrypted data transmission using SSL/TLS technology
  • Secure servers with regular security updates and monitoring
  • Limited access to personal information on a need-to-know basis
  • Regular security audits and vulnerability assessments
  • Strong password requirements and account protection features

Data Retention

We keep your information only as long as needed to provide educational services or meet legal requirements. Course completion records may be retained longer to verify your educational achievements if needed in the future.

  • Active student records: Maintained while you're enrolled and for 3 years after completion
  • Course completion certificates: Kept for 7 years for verification purposes
  • Marketing communications: Removed immediately upon unsubscribe request
  • Support communications: Retained for 2 years to maintain service quality

International Data Transfers

Our servers are located in the United States, and your information is primarily processed here. If we need to transfer data internationally for educational partnerships, we ensure appropriate protections are in place.

6

Cookies and Tracking Technologies

Like most educational websites, we use cookies and similar technologies to improve your learning experience and understand how our platform is used.

Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality and course access
  • Performance Cookies: Help us understand which educational content is most useful
  • Preference Cookies: Remember your settings and customize your learning experience
  • Analytics Cookies: Provide insights into how students interact with our materials

Managing Cookies

You can control cookie settings through your browser, though disabling certain cookies may affect your ability to access some course features. Most browsers allow you to block or delete cookies, and we respect those choices.

7

Children's Privacy

Our investment education programs are designed for adults who want to learn about financial markets and analysis techniques. We don't knowingly collect information from children under 18.

If we discover that we've accidentally collected information from someone under 18, we'll delete it promptly. Parents who believe their child has provided us with personal information can contact us to request removal.

Our educational content focuses on complex investment concepts that are most appropriate for adult learners who can make informed financial decisions.

8

Changes to This Privacy Policy

We may update this privacy policy occasionally to reflect changes in our educational programs, legal requirements, or privacy practices. When we make significant changes, we'll notify you through email or a prominent notice on our website.

We encourage you to review this policy periodically, especially before enrolling in new programs or updating your account information. The effective date at the top of this page shows when the policy was last updated.

How We'll Notify You of Changes

  • Email notification to registered students for major policy updates
  • Website banner or notice for significant changes
  • Updated effective date and change summary at the top of this page
  • Option to review changes before they take effect when possible

Questions About Your Privacy?

Email: contact@cromexuscru.com

Phone: +1 541-485-1932

Mailing Address:
cromexuscru Privacy Department
1 Luzerne Ave
West Pittston, PA 18643
United States

Response Time: We typically respond to privacy inquiries within 3-5 business days.